Careers at Viacomms

Our culture starts with our people, we hire people who have a passion for delivering an exceptional experience to our customers and who have a “whatever it takes” attitude to get the job done. We hope to recruit the best people who want to stay with us for the long-term and hence we focus very much on the candidate's personality, their development potential, and their keenness to take on new responsibilities.

We prefer to hire locally, people who love Kuwait and have lived here. So, if you're up to the challenge, kindly email your resume (word format) together with a scanned copy (pdf format) of your valid/unexpired certifications and a simple letter explaining "why we should hire you" to: careers@viacomms.com

Professional Certifications

Certified Customer Experience Professional (CCXP) from CXPA
Certified Project Manager Professional (PMP) from PMI
Zendesk Support Administrator Expert
Zendesk App Developer I Expert
Zendesk Explore CX Analyst Expert
Zendesk Guide Specialist
Zendesk Chat Specialist
Zendesk Talk Specialist
Zendesk Omnichannel Agent Specialist
Avaya Experience Platform™ Developer
Avaya Experience Platform™ Administrator
Avaya Experience Platform™ Connect Administrator
Avaya Experience Platform™ Preview Dialing Administrator
Avaya Enterprise Cloud™ Administrator
Avaya Aura® Platform Design (ACDS-3186)
Avaya Aura® Core Components (ACSS-7220)
Avaya Aura® Communications Applications (ACSS-7230)
Avaya Aura® Collaboration Applications (ACSS-7240)
Genesys Cloud CX: Developer Certification (GCX-GCD)
Genesys Cloud CX: AI – GPE & GPR Certification (GCX-AI-GP)
Genesys Cloud CX: Professional Certification (GCX-GCP)
Genesys Cloud CX: Architect Certification (GCX-ARC)
Genesys Cloud CX: Workforce Management Certification (GCX-WFM)
Genesys Cloud CX: Scripting Certification (GCX-SCR)
Genesys Cloud CX: Quality Management Certification (GCX-QM)
Genesys Cloud CX: Outbound Certification (GCX-OD)
Mitel Certified MiVoice Business Specialist
Mitel Certified MiVoice MX-One Specialist