Careers at Viacomms

Our culture starts with our people, we hire people who have a passion for delivering an exceptional experience to our customers and who have a “whatever it takes” attitude to get the job done. We hope to recruit the best people who want to stay with us for the long-term and hence we focus very much on the candidate's personality, their development potential, and their keenness to take on new responsibilities.

We prefer to hire locally, people who love Kuwait and have lived here. So, if you're up to the challenge, kindly email your resume (word format) together with a scanned copy (pdf format) of your valid/unexpired certifications and a simple letter explaining "why we should hire you" to: careers@viacomms.com

Professional Certifications

  • Certified Customer Experience Professional (CCXP) from CXPA
  • Certified Project Manager Professional (PMP) from PMI
  • Zendesk Support Administrator Expert
  • Zendesk App Developer I Expert
  • Zendesk Explore CX Analyst Expert
  • Zendesk Guide Specialist
  • Zendesk Chat Specialist
  • Zendesk Talk Specialist
  • Zendesk Omnichannel Agent Specialist
  • Avaya Experience Platform™ Developer
  • Avaya Experience Platform™ Administrator
  • Avaya Experience Platform™ Connect Administrator
  • Avaya Experience Platform™ Preview Dialing Administrator
  • Avaya Enterprise Cloud™ Administrator
  • Avaya Aura® Platform Design (ACDS-3186)
  • Avaya Aura® Core Components (ACSS-7220)
  • Avaya Aura® Communications Applications (ACSS-7230)
  • Avaya Aura® Collaboration Applications (ACSS-7240)
  • Genesys Cloud CX: Developer Certification (GCX-GCD)
  • Genesys Cloud CX: AI – GPE & GPR Certification (GCX-AI-GP)
  • Genesys Cloud CX: Professional Certification (GCX-GCP)
  • Genesys Cloud CX: Architect Certification (GCX-ARC)
  • Genesys Cloud CX: Workforce Management Certification (GCX-WFM)
  • Genesys Cloud CX: Scripting Certification (GCX-SCR)
  • Genesys Cloud CX: Quality Management Certification (GCX-QM)
  • Genesys Cloud CX: Outbound Certification (GCX-OD)
  • Mitel Certified MiVoice Business Specialist
  • Mitel Certified MiVoice MX-One Specialist